Refund Policy

Thank you for shopping with Nothing But Discussion. We strive to provide high-quality merchandise and exceptional customer service. This Refund Policy outlines the terms and conditions under which we accept returns and provide refunds. By purchasing from our website Nothingbutdiscussion.com, you agree to the terms outlined in this policy.

To be eligible for a refund, the following conditions must be met:

  • The item must be in its original condition, unused, and with all original tags and packaging.

  • The request for a refund must be made within 14 days of receiving the merchandise.

  • Proof of purchase (e.g., receipt, order number) must be provided.

Certain items are non-refundable, including but not limited to:

  • Personalized or custom-made merchandise

  • Perishable goods

  • Digital downloads

  • Sale or clearance items

How to Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at nothingbutdiscussion@gmail.com to request a return authorization. Please include your order number and reason for return.

  2. Once you receive return instructions, pack the item securely in its original packaging.

  3. Ship the item to the return address provided by our customer service team. You are responsible for return shipping costs unless the return is due to our error.

  4. If the return is a result of our error (e.g., wrong item sent, defective product), we will cover the return shipping costs. In all other cases, the customer is responsible for return shipping expenses.

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 10 business days. Please note that the time it takes for the refund to appear on your account may vary depending on your payment provider.

If you receive a damaged or defective item, please contact us at nothingbutdiscussion.com within 14 days of receiving the merchandise. Provide a description of the issue and include photos if possible. We will arrange for a replacement or refund, depending on availability and your preference.

Orders may be canceled within 24 hours of placing the order. To cancel an order, please contact our customer service team immediately at nothingbutdiscussion@gmail.com. Once an order has been processed or shipped, it cannot be canceled and will need to be returned for a refund.